Support Center


How do I access the workouts with the kit I just ordered?

When you receive your kit in the mail, there will be a card with a unique code and instructions to activate your online subscription.

Read Article

Do I have to start the subscription that comes in my kit right away?

Nope! When you receive your code in the mail you can redeem it whenever it works best for you.

Read Article

Do I get a ball with a one-year subscription?

The barre3 Core Ball does not come with the online subscriptions. However, we do sell our essential props kit, which has everything you need to get started!

Read Article

What is your return policy for retail?

Items must be returned within 30 days of purchase. We do not pay for returns unless the wrong product is sent or the item is damaged.

Read Article

What are the dimensions of the core ball, and can I buy this at a larger sports store?

We’ve looked at several larger sports stores, and we haven’t found a core ball similar to the one we sell in our online shop. They are either too heavy or not squishy enough. The barre3 Core Ball is about 10 in...

Read Article