Support Center

barre3 Online

Why is my video not playing smoothly on my computer?

First, check to make sure that you have a strong, broadband internet connection. Next, try downloading and installing an updated browser (updated versions of Chrome, Firefox, and Safari work well) and an update...

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How can I stream the workouts to my TV?

Google Chromecast Yes—Google Chromecast does work with our online workouts. You can cast our website from your computer if you’re using the Chrome Browser. If you’re using an Android, you should be able to...

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Help! I can't sign in!

Are you trying to schedule and reserve classes at your local studio? You’ll need to make a reservation at your studio’s scheduling page. If you are unable to sign up for barre3 studio classes, contact your loca...

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I’m not able to view workouts. It’s so frustrating!

Troubleshooting Tips for online workouts: Make sure you check your internet connection. You need a strong broadband connection to view workouts. Sometimes people who use a cellular connection have trouble...

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How do I change the email associated with my subscription?

To update your email address you will want to login, and click on your name in the upper right hand corner. Next, select “Account.” From there, select “Profile Information” on the left hand side of the page. F...

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Where can I enter my code for the online workouts?

Head here, and enter your code!

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I have a code for basic access. Can I apply this to the b3 weekly subscription?

Yes, you can! You can redeem your gift code here. This will activate your subscription. You can then upgrade your subscription here. The system will apply the existing value of your current subscription as cred...

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How can I invite my friends?

It’s simple! All you need to do is sign in and go to the referral page. You can share your unique referral link by email, on Facebook, or on Twitter.

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How do I earn a referral credit?

To earn a referral credit, your friend must purchase a barre3 Online subscription (excluding gift subscriptions or kit purchases) using your unique referral link. After the subscription purchase is made, you wi...

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Is there a limit on how many people I can refer?

No, you can refer as many people as you’d like!

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