Support Center
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B3 Shop
- What is your return policy for the B3 Shop?
- Are the Core Balls and Resistance Bands latex-free?
- How much does shipping cost?
- I have an online subscription, and I redeemed the code in my kit, but it's not showing on my account. What happened?
- How much should I inflate the core ball?
- Do I get a ball with a one-year subscription?
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Barre3 Studio
- I just became a studio member. How do I get started with my online workout subscription?
- Can I use my studio-member retail discount in the B3 Shop online?
- I don’t think I should have been charged a late cancel fee. What should I do?
- I was charged a no-show fee but I was in class. What should I do?
- Can I use my class package or studio membership at multiple locations?
- How do I know if I'm moved off the waitlist and into the class?
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Barre3 Online
- What equipment do I need for the online workouts?
- Is it possible to pause my subscription?
- How do I cancel my monthly subscription?
- I cannot seem to set up my staff account. Can you help?
- Where can I enter my promo code for the online workouts?
- I can’t sign in to my account. What could be wrong?
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Barre3 General
- What is your barre3 nutrition philosophy?
- Do you have the calorie count for your recipes?
- How do I unsubscribe from emails?
- How do I become a barre3 instructor?
- What is barre3?
- I just had a baby and I was told I have abdominal separation. Is barre3 safe for me?
- I frequently experience knee discomfort. Do you have any tips for avoiding knee pain when doing barre3?
- Can barre3 benefit scoliosis? Are the instructors knowledgeable about scoliosis?
- The SI joint is a recurring injury that I've had to deal with for a long time. What would you recommend?
- I frequently experience lower-back pain but don’t want to quit doing barre3. What do you recommend?