Support Center
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Barre3 Online
- How are videos selected for me to watch?
- Where did some of my favorite workout videos go?
- When I filter for 60-minute workouts, there are not very many. Why?
- I can't find the B3 Kitchen, Recipes or Nutrition!
- I paused my subscription, but now I want to cancel - how do I do that?
- Can I cancel at any time?
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Barre3 Studio
- How do I schedule a Livestream class at my studio?
- I just became a studio member. How do I get started with my online workout subscription?
- I don’t think I should have been charged a late cancel fee. What should I do?
- I was charged a no-show fee but I was in class. What should I do?
- Can I use my class package or studio membership at multiple locations?
- How do I know if I'm moved off the waitlist and into the class?
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B3 Shop
- What is your return policy for the B3 Shop?
- Are the Core Balls and Resistance Bands latex-free?
- How much does shipping cost?
- Can I use my studio member retail discount in the B3 Shop online?
- I have an online subscription, and I redeemed the code in my kit, but it's not showing on my account. What happened?
- How much should I inflate the core ball?
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Barre3 General
- I left a voicemail for the support team, I'm wondering how soon I will hear back?
- What hours are you available on live chat?
- How soon will I hear back from you when I send an email?
- How do I unsubscribe from emails?
- How can I subscribe to your emails?
- How do I become a barre3 instructor?
- Is barre3 safe to practice while I'm pregnant?
- What is barre3?
- I just had a baby and I was told I have abdominal separation. Is barre3 safe for me?
- I frequently experience knee discomfort. Do you have any tips for avoiding knee pain when doing barre3?
- Can barre3 benefit scoliosis? Are the instructors knowledgeable about scoliosis?
- The SI joint is a recurring injury that I've had to deal with for a long time. What would you recommend?
Popular Questions
- How are videos selected for me to watch?
- Where did some of my favorite workout videos go?
- When I filter for 60-minute workouts, there are not very many. Why?
- I can't find the B3 Kitchen, Recipes or Nutrition!
- I paused my subscription, but now I want to cancel - how do I do that?
- Can I cancel at any time?
- What equipment do I need for the online workouts?
- How do I cancel my subscription?
- What is your return policy for the B3 Shop?
- I left a voicemail for the support team, I'm wondering how soon I will hear back?
- What hours are you available on live chat?
- How soon will I hear back from you when I send an email?
- How do I unsubscribe from emails?
- Is barre3 safe to practice while I'm pregnant?
- What is barre3?