On mobile devices, you could be experiencing streaming issues if you are watching videos over the mobile connection (3G or 4G rather than 5G of an internet connection). Barre3 workouts require a broadband connection for optimized viewing and we recommend connecting to a wifi connection.
If your internet connection is strong, below is our list of troubleshooting tips that typically resolves our users viewing issues:
- Clear cache + cookies (not browsing history)
- Please try viewing video via Google Chrome or different web browser and see if code still pops up
- Please check for extensions in your Safari browser that may block video content (ad blocking, etc.)
If you continue to experience streaming issues, please reach out to onlinesupport@barre3.com for additional assistance.