This is a great question! When you purchase a Subscription or sign up for a 14-Day Free Trial, you agree to the Terms of Use, which clearly states "No credits or refunds will be provided upon cancellation" of a barre3 online monthly, semi-annual, and annual subscription.

This being said, if you need to cancel due to extreme circumstances or would like to request a refund for a specific reason, our Customer Support team is always happy to work with you on your request and will do what they can to best support you.

If you need help with a refund request or have a question about our cancellation procedure detailed in our terms of use here, please message our Customer Support Team by clicking on the chat box in the bottom right of your screen, and someone on our team will do their best to help assist you.