This is a great question! When you purchase a Subscription or sign up for a Free Trial, you agree to the Terms of Use, which clearly states "No credits or refunds will be provided upon cancellation" of a barre3 online monthly, quarterly, and annual subscription.
Refund Process for Third-Party Purchases
If you purchased your subscription through a third-party platform, such as the Apple App Store, the refund process is managed by that platform. To request a refund:
Visit the Apple Support website.
Select the "Subscriptions and Purchases" option.
Follow the instructions to submit a refund request. Note that barre3 cannot process refunds for subscriptions purchased through third-party platforms.
Auto-Renewal and Cancellation Policies
barre3 subscriptions are set to auto-renew using the most recent payment method on file. To avoid being charged for the next term:
Cancel your subscription in your account settings before the renewal date and time.
Be aware that cancellations do not generate refunds unless specified in the terms or granted as a goodwill exception.
FAQs and Common Scenarios
What if I forgot to cancel before the renewal date? Refunds are generally not provided for auto-renewals unless explicitly allowed in the terms or granted as an exception.
Can I get a refund for a subscription purchased through Apple? Refunds for Apple purchases must be requested directly through Apple Support.